Consult (General)

Overview

Practical, project-focused consulting for network and infrastructure—from clean starts to improving what’s already in place. We design resilient VLAN topologies, standardise builds across Windows and Linux, plan Proxmox clusters, and document onboarding/offboarding so future changes are repeatable.

How we work

Engagements are scoped up front and run in focused blocks. You get a single point of contact, plain-English decision notes, and handover that operators can follow. We keep client load small so work stays responsive and predictable.

Deliverables

Concise decision brief (options, trade-offs, constraints)
Target architecture and configuration standards
Implementation runbook with test and rollback steps
Operational docs: onboarding/offboarding, patching, backups
Handover session with next-step actions

Kick-off (typical)

Discovery: objectives, constraints, current topology
Baseline review: inventory, configs, risks
Plan: milestones, owners, acceptance criteria
Execution support as needed (pilot → rollout)

Billing is POA. Time-based work is logged in one-hour blocks unless otherwise agreed. For urgent break/fix incidents, see Emergency Support.

Good for

Proxmox cluster design or migration
VLAN segmentation and inter-VLAN routing
Windows/Linux standard builds and hardening
Office/site rollout planning with checklists
Onboarding/offboarding process and documentation

consulting
infrastructure
networking
proxmox
virtualization
windows
linux
vlans
onboarding
standardisation
rollouts
planning

Details

Lead time:: Within 48 hours
Billing:: Per job (quoted)
From:: £100.00 p/hr

L3 Tech Support

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An adult in the room when it matters.

Level-3 support is for complex issues that require senior engineering depth: analysis, forensics, or specialist integrations. These are tasks where standard support isn’t enough, and experience with architecture, scaling, or recovery makes the difference. We’ll scope each job with you and agree a fixed fee before starting.Typical areas include:Rescuing failed Exchange/IMAP migrationsKernel or storage tuning for high-volume mailComplex DNS/mailflow debuggingRecovery after unsupported changes or failed patchesCustom integrations (auth, logging, monitoring)Billing is POA, with work typically logged in 15-minute increments. For urgent break/fix incidents, see Emergency Support (no-fix-no-fee).

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More cloud, fewer cuckoos.

We provide independent, vendor-neutral consultancy for Google Workspace and Microsoft 365—covering design, migration planning, and operational handover. Engagements typically include an assessment of your current mail, identity, and security posture; a practical target architecture (cloud or hybrid); and a step-by-step migration and cutover plan with clear owner actions. Deliverables usually include a concise decision brief (costs, trade-offs, constraints), a migration runbook with test and rollback steps, security baselines (MFA, device and data controls), and an admin handover with next steps. We can also support execution (pilot, staged moves, final cutover) and coordinate DNS, SPF/DKIM/DMARC, and user comms where required.

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Help when you need it, no strings attached.

Ad-hoc support is for one-off fixes, small projects, or occasional help. You ask for time when you need it, without an ongoing plan. It suits teams with very light operational needs who want a clear, predictable cost for each piece of work.Without a standing arrangement, each request starts from cold: we confirm access, learn enough of your stack to act safely, and schedule work alongside existing commitments. That’s fair and transparent—but it can add a little delay compared with retained clients.If you only need help a few times a year, ad-hoc is efficient. If needs increase, costs and response time can exceed a retainer. Many emergencies we see relate to drift—missed updates, stale plugins, untested changes, unclear ownership—so if your change-rate grows, a small monthly plan can reduce risk and time to fix.Ad-hoc gives you senior engineering on tap for light tasks: DNS tweaks, mailbox adjustments, config checks, or small site fixes. Work is documented and changes are reversible. If your pattern becomes more regular, you can switch to a retainer for queue priority, smaller billing blocks, and a lower effective rate.Rates & Terms: £30 per 20-minute block. No included time. Scheduled around retained clients. Best for light, occasional tasks.If requests become regular or urgent, a small retainer lowers the rate and improves response time.

Beyond the Catalogue